How buying a course works

The NavEd Network is teachers offering courses they built and teach themselves. You buy your child a place in one. This page is the whole of what you need to know, including the part everybody asks first: where does my child actually sign in.

Finding a course

The course list is ordered by which course went live most recently. It is never ordered by rating, by how many places have sold, or by anything a teacher could pay to change. NavEd does not rank one teacher against another, so a teacher listing her first course sits in the same list, in the same kind of card, as a teacher who has taught for ten years.

Watching the free sample

If the teacher put up a free sample, it sits at the top of her course page. You do not need an account to watch it and you are not asked for a card. Not every course has one, and a course page says so plainly when there is nothing to watch yet. Watch it before you decide anything.

Buying a place

You give your name, your email address, and your child's name, on the course page, and you pay there. You do not create a NavEd account, and you never will. That is not an oversight and it is not a step we are saving for later. See "How you see how your child is doing" below for what you get instead.

What you are buying

You are buying your child a place in that teacher's course, taught by her, inside her own NavEd workspace.

You are not buying a file, and you are not buying a copy of the course into a school account. Nothing is added to your own school, if you have one, and nothing about it changes. Your child is enrolled as a student of that teacher, in her workspace, for that course.

How your child gets in

After you pay, an email comes to the address you gave. It carries two things: your child's sign-in name, and a link to set her password.

The sign-in name is not an email address. It looks like user_3f9a2c1b. If you try your own email address, you will be told it is wrong, because there is no account under it. Use the name in the email exactly as written.
Your child signs in at her teacher's own NavEd address, not at nav.education and not at network.nav.education. The teacher's address is in the email, and it is the only place it appears. Her account lives in that teacher's workspace, so that is the door it opens.
Keep the email. It carries the sign-in name and the teacher's address, and neither is written down anywhere else.
The set-password link is single use and expires after 3 days. Once your child has set a password it stops working, which is what stops anyone else using it.

If the link has expired, or the email is gone: write to [email protected] from the address you bought with, and say which course it was. You will be sent the sign-in name and a fresh link. Nothing is lost and you do not pay again.

How you see how your child is doing

You do not get a NavEd login. That is by design and it does not change later. Your email address is used to send you mail and for nothing else, so there is no account of yours for anyone to open, and no way for a purchase to touch a login you already have.

Your child sees her own marks and her teacher's feedback when she signs in, in the same workspace the course is taught in. Marks are not emailed to you. The mail we send your address is your child's sign-in details, your receipt, a refund notice if one happens, and a notice if a copyright claim affects your order. If you want to know how she is doing, write to the teacher. The Network is a person teaching your child, and she can answer.

If you already use NavEd at your own school

Buying a place does not touch your own school account, and it does not move your child out of her own school. The two are separate on purpose: your email is never turned into a login by a purchase, so the account you sign in with at your own school cannot be repointed by buying something here. Your child ends up with a place in the teacher's course and a sign-in of her own for it, and everything at your school stays exactly as it was.

Your receipt

Your receipt is reached by the private link in your order email and by nothing else. There is no account to sign in to and no password on it, so keep that link. It shows what you bought, who teaches it, which child it is for, and what you paid.

Writing about a course

A link to write about the course appears on your receipt once your child's place is set up, and it goes away once you have written something. What you write attaches to the course, never to the teacher, and it never changes where a course appears in the list. You do not have to write anything, and nobody asks twice.

If something is wrong

Write to [email protected] and say what happened. If a course is refunded, your child's place in it closes, and any work she already did is kept. The buyer terms say what we owe you and when.

If you think a course copies your work

Teachers sell their own work here, and if you believe a course uses yours without permission, there is a form for saying so. You do not need a NavEd account to file one. Read the copyright page for what happens next. Filing does not take a course down by itself: a person reads it first.

Teaching a course of your own? Read about selling on the Network.